Case Study2024

Global HR Services Provider

Professional Services

SuccessFactors and Dayforce Integration via Dell Boomi

Managing employee data across two major HR platforms — SAP SuccessFactors and Dayforce — created duplication, manual sync work, and risk of inconsistency. We used Dell Boomi to build a clean integration layer that connected the two systems, centralized employee records, and automated the workflows that previously required manual handling.

Technology Stack

Dell BoomiSAP SuccessFactorsDayforce HCMIntegration WorkflowsData Validation
Client
Global HR Services Provider
Industry
Professional Services
Focus
Dell Boomi integration, SAP SuccessFactors, Dayforce HCM, bi-directional data sync, HR workflow automation, data validation
Service
HR Systems Integration
Published
2024
Outcome
We integrated SuccessFactors and Dayforce using Dell Boomi to centralize employee data and automate HR workflows for a global HR services provider.

01  Overview

Global HR Services Provider engagement context.

The client ran SAP SuccessFactors and Dayforce in parallel, with no reliable sync between them.

Employee data existed in two places, updates had to be applied manually in both systems, and HR teams spent significant time reconciling records.

Evolve Blue designed and built a Dell Boomi integration that connected both platforms, mapped employee data fields, and set up automated sync rules to remove manual work from routine HR operations.

02  The Challenge

Global HR Services Provider constraints to solve.

  • The client operated SAP SuccessFactors and Dayforce in parallel with no reliable sync between them.
  • Employee data existed in two places, and updates had to be applied manually in both systems.
  • HR teams spent significant time reconciling records across platforms.
  • The risk of data errors and compliance gaps grew as the company scaled.
  • No automated way existed to trigger corresponding actions when HR events occurred in one system.

03  The Solution

Global HR Services Provider solution architecture.

We designed and built a Dell Boomi integration that connected SAP SuccessFactors and Dayforce, mapping employee data fields across both systems and setting up automated sync rules.

New hires, updates, and terminations processed in one system triggered matching actions in the other — removing manual work from routine HR operations.

Data validation rules ensured records stayed consistent across both platforms.

01

Bi-Directional Data Sync

Bi-directional employee data sync between SuccessFactors and Dayforce kept both systems current.

02

Onboarding Automation

Automated workflow triggers handled onboarding, updates, and offboarding across both platforms.

03

Offboarding Triggers

Data validation rules maintained record consistency and flagged discrepancies.

CoreBoomi Integration LayerSuccessFactors + Dayforce sync
04

Field Mapping

Dell Boomi managed all data flows through a central integration layer.

05

Data Validation

Field mapping and transformation rules handled differences in data models between the two systems.

06

Error Handling

Error handling logic caught and surfaced sync failures for quick resolution.

04  What We Built

Global HR Services Provider delivery objectives.

01

Integrate SuccessFactors and Dayforce through Dell Boomi to create a single source of truth for employee data.

02

Remove manual sync tasks and reconciliation from routine HR operations.

03

Automate core HR workflows — onboarding, updates, and offboarding — across both platforms.

04

Ensure data consistency with validation rules across both systems.

05  Implementation Journey

Global HR Services Provider delivery journey.

01

Discovery

Audited both HR systems, mapped all data fields, and documented the workflows that needed synchronization.

02

Design & Planning

Designed the Boomi integration architecture, defined field mappings, transformation rules, and error handling logic.

03

Build & Implementation

Built and tested the integration — including sync flows, validation logic, and automated workflow triggers for key HR events.

04

Launch & Support

Deployed to production with parallel-run validation, then moved to steady-state operations.

06  Before / After

From manual reconciliation to automated sync.

The integration replaced manual HR data entry and record reconciliation with automated, bi-directional sync across both platforms.

Before

Manual double entry

HR teams manually maintained employee records in two separate systems, reconciling data differences regularly.

After

Automated platform sync.

A Boomi integration layer kept both systems synchronized automatically. HR events triggered consistent updates across both platforms.

Dell BoomiAuto-syncValidationBi-directional

Before

  • Employee data existed in two systems with no reliable sync.
  • Updates had to be applied manually in both SuccessFactors and Dayforce.
  • HR teams spent significant time reconciling records.
  • Data errors and compliance gaps grew as the company scaled.

After

  • Employee data centralized with automated sync across both platforms.
  • Manual HR data entry and reconciliation workload significantly reduced.
  • Automated workflows for new hires, updates, and exits removed duplicated effort.
  • Data consistency improved across both platforms with validation rules.

07  Impact

Global HR Services Provider implementation outcomes.

01

2 enterprise HR systems integrated

Employee data centralized across SuccessFactors and Dayforce with automated sync via Dell Boomi.

02

Manual reconciliation removed

Manual HR data entry and reconciliation workload significantly reduced through automation.

03

Automated HR workflows

Automated workflows for new hires, updates, and exits removed duplicated effort across both platforms.

04

Data consistency improved

Data consistency improved across both platforms with validation rules and automated sync.

08  Capability Mapping

Capabilities applied for Global HR Services Provider.

Connect Data & Platforms

Primary

Dell Boomi integration connecting SAP SuccessFactors and Dayforce with bi-directional data sync and field mapping.

Automate Workflows

Primary

Automated workflow triggers for onboarding, updates, and offboarding across both HR platforms.

Build & Modernize

Supporting

Integration architecture design, transformation rules, and error handling logic built for reliable operation.

Run Cloud & Operations

Supporting

Parallel-run validation and steady-state operations monitoring for ongoing sync reliability.

Staff & Augment

Supporting

No staffing or augmentation component was part of this engagement.

09  Conclusion

Why the Global HR Services Provider engagement mattered.

The client ran two major HR platforms in parallel with no reliable sync. Employee data lived in two places, and HR teams spent too much time on manual reconciliation.

Evolve Blue built a Dell Boomi integration layer that connected SuccessFactors and Dayforce, automated employee data sync, and removed manual reconciliation from routine HR operations — creating a single source of truth that scaled with the business.

Enterprise Integration

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