Case Study2021

TerraPass

Life Science

TerraPass Digital Platform & UX Transformation

For TerraPass, Evolve Blue transformed a complex climate data experience into a clearer digital platform built around education, carbon calculation, offset purchasing, and enterprise engagement.

Technology Stack

WordPressDiviPHPMySQLHTMLCSSBootstrapjQueryResponsive UXSEO ArchitectureCarbon Calculator UX
Client
TerraPass
Industry
Life Science
Focus
Climate education platform, UX transformation, carbon calculator simplification, B2C and B2B journey routing, SEO-ready content architecture
Service
Digital Platform & UX Transformation
Published
2021
Outcome
A responsive climate education platform that simplified carbon data, calculator UX, and conversion paths for key audiences.

01  Overview

TerraPass Digital Platform & UX Transformation engagement context.

TerraPass needed more than a standard website. The platform had to educate visitors, make carbon concepts easier to understand, and guide users toward practical climate action without overwhelming them with technical detail.

The experience had to support simultaneous audience needs across individual consumers, businesses, and institutional partners. Each group needed a clear path, but the platform also needed a consistent foundation for content, calculators, and campaign growth.

Evolve Blue approached the engagement as a conversion-driven education platform: explain the science, personalize the data, reduce calculator friction, and create clearer action paths for offset purchases and enterprise services.

02  The Challenge

Operational constraints the solution needed to address.

  • Complex carbon data, offset calculations, reporting metrics, and compliance concepts created a high risk of user paralysis.
  • Traditional calculator experiences could become overly technical, increasing drop-off before users understood their carbon impact.
  • B2C, B2B, and institutional partner journeys needed to coexist without tangled navigation or competing calls to action.
  • Users needed strong trust and clarity before purchasing offsets or engaging sustainability services.
  • The internal team needed reusable templates and content structures that reduced dependence on developers for recurring campaigns.

03  The Solution

A digital experience layer that unifies services, trust, and access.

Evolve Blue structured the platform around a four-step intent journey: educate, calculate, offset, and engage. Each step connected TerraPass's mission to a measurable user action.

The information architecture separated consumer and enterprise needs while keeping the overall experience cohesive, credible, and easy to navigate.

Calculator UX was redesigned around simplicity, slider-based inputs, and immediate visual feedback so users could understand emissions and offset needs without facing an intimidating technical form.

01

Trust-building education

Education-first content structure that translated environmental science into readable, actionable platform sections.

02

Personalized calculation

Simplified carbon calculator patterns with intuitive controls, slider mechanisms, and immediate emissions-versus-offset feedback.

03

Offset conversion path

Consumer paths for one-time flight or activity offsets and carbon balanced living subscription flows.

Intent layerClimate Action JourneyEducate, calculate, offset, engage
04

Enterprise engagement

Enterprise and institutional paths for footprint assessment, renewable energy certificates, and custom sustainability programs.

05

Responsive content system

Mobile-first grids, accessible typography, spacing, and contrast decisions designed to reduce cognitive load.

06

Reusable campaign templates

Reusable UI blocks, SEO-ready page structures, and pre-built templates for faster content and campaign deployment.

04  What We Built

Modules that work together as one case-study system.

01

Translate complex climate science into readable, action-oriented platform content.

02

Create clear B2C and B2B pathways for personal offsets, subscriptions, enterprise footprint assessment, renewable energy certificates, and institutional programs.

03

Simplify carbon calculator interactions with intuitive inputs, visual feedback, and lower cognitive load.

04

Build mobile-first, responsive layouts that make long-form education easier to scan across devices.

05

Create reusable components and page templates that support faster campaign deployment and organic traffic growth.

05  Responsive Platform Experience

TerraPass across desktop, tablet, and mobile.

The climate platform was shaped for practical usage contexts, from desktop research and enterprise review to mobile carbon calculation and offset action.

TerraPass tablet climate platform experience
TerraPass desktop climate platform experience
TerraPass mobile carbon calculator experience

06  Implementation Journey

Structured delivery from discovery through rollout.

01

Discovery

Mapped TerraPass audiences, climate education needs, calculator friction, trust requirements, and the distinct decision paths for consumers, businesses, and partners.

02

Design & Planning

Planned the education-to-action journey, content hierarchy, calculator simplification, responsive layouts, and reusable page systems.

03

Build & Implementation

Implemented the WordPress, Divi, PHP, MySQL, Bootstrap, CSS, and jQuery platform foundation with reusable components and responsive front-end patterns.

04

Launch & Support

Prepared the platform for ongoing content updates, campaign deployment, SEO growth, and continued optimization across audience journeys.

07  Before / After

From climate complexity to usable action.

The engagement shifted TerraPass from a technical, high-friction experience toward a platform that makes climate education, calculation, and conversion easier to complete.

Before

Technical climate experience

Dense carbon data, tangled audience needs, and intimidating calculator patterns could slow users before they reached a meaningful action.

After

Education, engagement, conversion.

Readable content, clearer pathways, simplified calculators, and reusable templates help visitors understand impact and move forward.

EducateCalculateOffsetEngageSEOTemplates

Before

  • Carbon data and offset terminology could feel too complex for non-technical users.
  • Calculator flows risked high friction because they emphasized technical depth over intuitive progress.
  • Consumer, business, and partner journeys competed for attention in the same experience.
  • Content updates and campaign launches could remain too dependent on developer involvement.

After

  • Climate education is broken into digestible, actionable, and visually scannable content.
  • Calculator interactions prioritize simplicity, sliders, and immediate visual feedback.
  • B2C and B2B pathways are clearer, with routes for personal offsets, subscriptions, enterprise assessments, and institutional programs.
  • Reusable templates and platform structures support faster internal execution and organic growth.

08  Impact

Outcomes achieved through the implementation.

01

+45% organic traffic increase

SEO-optimized information architecture and reusable content structures helped improve organic visibility.

02

+62% conversion improvement

A clearer education-to-offset journey reduced friction between learning, calculating, and purchasing.

03

+88% tool usage

Simplified carbon calculator interactions encouraged more users to engage with platform tools.

04

+120% time on site

Improved readability and content hierarchy made long-form climate education easier to explore.

09  Capability Mapping

Where this engagement maps to Evolve Blue capabilities.

Build & Modernize

Primary

Responsive platform UX, reusable page systems, calculator interfaces, and campaign-ready templates were modernized around clarity and conversion.

Connect Data & Platforms

Primary

Carbon calculator inputs, offset pathways, content structures, and SEO architecture were organized into a clearer platform foundation.

Automate Workflows

Supporting

Reusable templates and modular content blocks reduced recurring developer dependency for campaign and content updates.

Run Cloud & Operations

Supporting

The WordPress-based platform foundation supported stable publishing workflows, content operations, and ongoing optimization.

Staff & Augment

Supporting

No staffing or augmentation component was part of this engagement.

10  Conclusion

Why the engagement mattered to the business.

TerraPass needed a platform that could make complex climate information trustworthy, readable, and action-ready for multiple audiences.

By pairing education-first content architecture with simplified calculator UX and scalable templates, Evolve Blue created a digital ecosystem designed to turn climate complexity into user action.

Digital Platform & UX Transformation

Turn complex data into a digital experience users can act on.

Evolve Blue helps teams modernize digital platforms, clarify technical content, simplify product journeys, and build reusable systems for growth.