Case Study2020-2023

Medanta Hospital

Healthcare

Virtual care scheduling platform

For Medanta Hospital, Evolve Blue delivered a secure eClinic app for booking, doctor search, report uploads, telemedicine, and role-based work for care teams and patients.

Technology Stack

AngularReactNode.jsMongoDBAWSAndroidiOSJavaVideo ConferencingPayment IntegrationHL7 FHIRREST API Integration
Client
Medanta Hospital
Industry
Healthcare
Focus
Appointment booking, doctor search, telemedicine, report uploads, HIS links, payments, and healthcare operations
Service
Healthcare Booking Platform
Published
2020-2023
Outcome
A secure web and mobile eClinic platform that made in-person and telemedicine booking easier for Medanta Hospital.

01  Overview

Medanta Hospital engagement context.

Medanta Hospital needed a web and mobile app for in-person and telemedicine appointments. The app also had to connect with the hospital HIS and third-party systems.

Patients needed to find doctors by symptoms or conditions, upload reports, schedule visits, and pay online. Coordinators, admins, doctors, and patients each needed screens built for their work.

Medanta also needed the platform to reflect its focus on quality care, modern facilities, and coordinated multi-speciality treatment.

02  The Challenge

Medanta Hospital constraints to solve.

  • Protecting patient data with secure coding and healthcare privacy controls.
  • Connecting with multiple systems, including the hospital information system.
  • Managing payment processing and credit workflows inside the app.
  • Implementing reliable video conferencing for telemedicine across devices and low-bandwidth conditions.
  • Keeping the app resilient when connected systems fail.

03  The Solution

Medanta Hospital solution architecture.

The eClinic app covered booking, doctor search, secure report uploads, and role-based healthcare work.

A Java backend and Angular frontend formed the core system. React, Node.js, MongoDB, AWS, Android, and iOS supported the wider platform.

The app ran in Medanta's in-house data center with load balancers, backups, and security controls for healthcare data.

01

Consultation booking

Web and mobile booking for in-person visits and telemedicine.

02

Doctor discovery

Doctor search by symptoms, ailments, specialties, and patient care context.

03

Medical report workflow

Secure medical report upload workflows for patients and care teams.

eClinic layerConnected Care PlatformBooking, telemedicine, HIS, payments
04

Role-specific operations

User-specific interfaces for coordinators, administrators, doctors, and patients.

05

Data center resilience

In-house data center hosting with load balancing, backups, and healthcare security controls.

06

HIS and telemedicine integration

Hospital Information System and third-party integrations with fail-safe patterns for service continuity.

04  What We Built

Medanta Hospital delivery objectives.

01

Enable easy booking for in-person and telemedicine visits.

02

Allow patients to search for doctors by symptoms, ailments, specialties, and care needs.

03

Support secure report uploads and patient-specific flows.

04

Create dedicated screens for coordinators, admins, doctors, and patients.

05

Connect with Medanta's HIS, payment tools, third-party tools, and video services.

05  Responsive Healthcare Experience

Medanta eClinic across desktop, tablet, and mobile.

The eClinic platform was built for real healthcare workflows — from desktop scheduling and admin dashboards to mobile appointment booking and telemedicine access.

Medanta Hospital eClinic tablet healthcare experience
Medanta Hospital eClinic desktop booking and scheduling experience
Medanta Hospital eClinic mobile appointment booking experience

06  Implementation Journey

Medanta Hospital delivery journey.

01

Application Development

Built a healthcare app with a Java backend, Angular frontend, and responsive screens for each user group.

02

Role-Specific Workflow Design

Designed task-focused experiences for patients, doctors, coordinators, and admins.

03

In-House Data Center Hosting

Hosted the platform in Medanta's data center with load balancers, backups, and healthcare security controls.

04

HIS and Third-Party Integration

Connected the app with Medanta's HIS and third-party tools, with fallbacks for dependent system failures.

05

Telemedicine and Payment Enablement

Supported video visits across devices and lower bandwidth, plus payment processing and credit workflows.

07  Impact

Medanta Hospital implementation outcomes.

01

Simplified appointment booking

Patients could book in-person and telemedicine visits in one digital experience.

02

Integrated healthcare operations

The platform connected HIS data, third-party systems, payments, report uploads, and video visits.

03

Expanded telemedicine access

Telemedicine support helped remote patients reach care and gave providers a reliable video workflow.

04

Resilient healthcare platform

In-house hosting, load balancing, backups, security controls, and fail-safe integrations supported high availability.

08  Capability Mapping

Capabilities applied for Medanta Hospital.

Build & Modernize

Primary

Delivered a secure healthcare web and mobile app for patients, doctors, coordinators, and admins.

Connect Data & Platforms

Primary

Connected the app with Medanta's HIS, third-party systems, payments, report uploads, and telemedicine.

Automate Workflows

Supporting

Digitized booking, doctor search, report submission, payments, and care coordination.

Run Cloud & Operations

Primary

Supported resilient operations with in-house hosting, load balancers, backups, and fail-safe integrations.

Staff & Augment

Primary

Supported role-specific healthcare workflows across doctors, coordinators, administrators, and patients.

09  Conclusion

Why the Medanta Hospital engagement mattered.

The eClinic app helped Medanta Hospital make patient access easier. It simplified booking, supported telemedicine, and gave doctors and admins stronger digital tools.

By combining secure app development, HIS links, role-based screens, video visits, payments, and resilient hosting, the platform supported a large multi-speciality provider.

Healthcare Delivery

Modernize patient access without adding operational noise.

Bring Evolve Blue a scheduling, telemedicine, workflow, or staffing gap. We will help define a practical path to build, connect, automate, or support the work.